Recent Why SERVPRO Posts

We offer different floor cleaning services

12/21/2022 (Permalink)

SERVPRO of Orangeburg offers many services that our professionally trained carpet team takes care of;

Upholstery : Wet or Dry Cleaning Methods 

Drapes: Wet or Dry Cleaning Methods; floor length, window length, valance, cornices.

Carpet Cleaning; for 500 square feet of carpet in Orangeburg you only pay $100, anything after that is 18 cent per square foot.

Area Rugs: We charge different but fair prices for this service. We will even bring your area rug back to our office, clean it then deliver it back to you.

Odor Identification and Deodorization

Stain Removal, Stain Resistance Application. We have a spotting kit to take care of most hard to get outs stains. This can be used on carpet and upholstery. This kit contains: stain zap, solvent spotter, urine odor, stain remover, and carpet upholstery cleaner.

Scotch guard; this is what we put on Carpet and upholstery to protect it from getting stained. This allows you to just wipe your spill up and it wont sink in. This service is only provided if you ask and is an extra fee.

Vehicle cleaning.

Tile cleaning/ grout included

Strip, seal, wax - not hardwood only vinyl and tile.

Hardwood floor cleaning; we mope with bright and neutral.

Roto/ Buff - concrete and vinyl.

Pack In's & Pack Outs

12/20/2022 (Permalink)

SERVPRO of Orangeburg offers pack ins and pack out services to customers who have experienced a water damage , fire damage or mold remediation.

With our pack out service we come to your residence and pack up all of your most salvageable contents. We box these contents up according to which room we got them from and we then label them. After that process is done we take all your contents back to our office. We clean these items thoroughly and we place them in clean boxes. The length of this process usually depends on how bad the contents are. After the cleaning process, we store your contents in our warehouse until your residence repairs are finished.  

When repairs are finished we do what is called a pack in. This is when we bring all contents back to your residence and place the boxes in the correct rooms which it is labeled. 

Promotions & Raises

12/20/2022 (Permalink)

At SERVPRO of Orangeburg we give promotions and raises to our hardworking employees. Employees who take initiative and those that are proactive, we believe will make our company better.

Congratulations to Ethan Phillips. He is a 23 year old crew chief. He started in November 2021 as a production technician, and in September of 2022 he became crew chief. His work ethic and determination is what got him a promotion.

Also, congratulations to Emerald Weber. She started with our company in April of 2022 as a production tech. Within three months she got a promotion to become our administrative assistant . In November of 2022 she became the new marketing and sales representative of SERVPRO of Orangeburg. Within the 8 months she has been employed with SERVPRO of Orangeburg she got two promotions.

So join our team. There is plenty of room for you to grow. We believe great people make a great company. All it takes is determination.

Christmas Party 2022

12/20/2022 (Permalink)

Over the past year our employees have shown great commitment to this organization, even in these troubling times. We have done our best as a management to find new ways to motivate our team but have found this incredibly difficult with all the outside distractions. We decided this year to do something a little different for a Christmas party. Years ago when our owner bought SERVPRO in 2016 we had a family Christmas party one evening, with BBQ and all the fixings. Since then we have decided to do lunch at various locations. So this year we wanted our Staff to feel the appreciation management has for them. So we went to the game room challenge!! We decided to do this type of event so all the employees can bond and get to know each other better while having fun doing it. We also had lunch brought to us before we started the game. 

Important Dos and Don'ts

3/17/2022 (Permalink)

Water Damage Tips

(for clean water only)

  • If possible, shut off water source
  • Remove excess water by mopping
  • Do Not use a regular vacuum to remove water
  • Keep out of areas with safety concerns (Sagging ceilings, etc.)

Fire Damage Tips

  • Keep hands clean
  • Limit movement to avoid further damage
  • If electricity is off, empty freezer and refrigerator
  • Do Not attempt to wash any walls or painted surfaces without first contacting a SERVPRO Professional 

Defending against Mold Growth

(Prompt Mitigation is vital to avoid mold growth which can be visible in as little as 24 to 48 hours under certain conditions)

  • Keep the humidity between 30 to 60 percent
  • Provide for proper drainage away from building foundations
  • Regularly inspect plumbing and appliances for leaks
  • Keep gutters and drains clear of debris
  • Inspect the roof, windows, and other areas where water might enter the building, and perform necessary maintenance
  • Respond to all water intrusions immediately

Need Help Spring Cleaning?

3/1/2022 (Permalink)

The weather in our area is finally starting to switch over to beautiful springtime. As we all know there is nothing better than a clean home in the spring. Allow our SERVPRO Professionals to help with your spring cleaning. We provide a number of helpful services;

  • Before the process starts a SERVPRO Professional will help you make a comprehensive scope of the entire process, meeting your specific needs 
  • Professional duct cleaning services that will have your air conditioning system feeling like a fresh breeze
  • Clean your carpeted floor and stairs, rugs, upholstered furniture, mattress, and drapes with our efficient extractors
  • We also can help with odors with thermal or o-zone fogging, pet odor treatment also available
  • Clean hard surface flooring with SERVPRO certified chemicals, doesn't leave streaks
  • Wet wipe all baseboards, trims, countertops, doors, walls, cabinets, and windows

Why SERVPRO is a Better Restoration System

12/21/2021 (Permalink)

Emergency Response

Mitigation requires quick action, the faster a SERVPRO Franchise Professional can arrive on-site to perform water and smoke cleanup, the better the results. SERVPRO follows the 1-4-8 service response guidelines;

  • 1) Within one hour from notice of loss a SERVPRO Franchise Professional will make contact to arrange services.
  • 4) Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • 8Within eight hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster or customer.

With the 1-4-8 method, SERVPRO is able to provide faster services while also being able to perform high quality work. No more waiting days for a response from a contractor when every hour counts. SERVPRO of Orangeburg is dedicated to providing 24-hour emergency service, 365 days a year.

New Six bay Truck Storage Building

12/20/2021 (Permalink)

Truck Storage Six Bay Truck Storage

Unfortunately over the last year our office has been hit by thieves more than once. When this happens it really adds an extra stress to our already hectic schedules of production. We have had 6 sets of catalytic converters cut off and stolen in 3 separate robberies over the last year. This renders these trucks useless until repaired thus our guys out of work or jobs being placed on hold due to unforeseen circumstances. This is not the way we want to serve our customers whom are often dealing with hardships themselves. The last straw was dealt this year when our enclosed trailer was stolen out of our yard during construction of our new building to keep our trucks and trailers. Thieves may deal blows to our organization but here at SERVPRO of Orangeburg we will continue to fight back with State of the art facilities to help make it "Like it never even happened."  

Company Culture: Christmas Party 2021

12/20/2021 (Permalink)

Christmas party at the Bowling alley Bowling Christmas Party 2021

Over the past year our employees have shown great commitment to this organization, even in these troubling times. We have done our best as a management to find new ways to motivate our team but have found this incredibly difficult with all the outside distractions. We decided this year to do something a little different for a Christmas party. Years ago when our Owner bought in 2016 we had a family Christmas party one evening, with BBQ and all the fixings. Since then we have decided to do company personnel and have done lunch at various locations. So this year we wanted our Staff to feel the appreciation management  has for them. So we went bowling!! We had 4 lanes at a bowing alley and invited families to attend as an appreciation for the sacrifice they also make, in allowing our team members to do what we have to do in this business whenever the phone may ring.  

From Carpet to Catastrophes

12/20/2021 (Permalink)

SERVPRO of Orangeburg has been well known as a carpet cleaning business over the years, however did you know we offer many other services as well? Here's a list of the many services we offer at SERVPRO of Orangeburg;

  • Fire, Smoke, and Soot Cleanup and Restoration
  • Water Extraction and Dehumidification
  • Mold Mitigation and Remediation
  • Moveouts and Contents Cleaning
  • Air Duct and HVAC Cleaning
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods
  • Stain Removal, Stain Resistance Application
  • Carpet and Hard Floor Cleaning

As you can see we offer a variety of services to fit your specific needs. If you wish to schedule an appointment or consultation please contact us anytime at (803)536-1285. We look forward to working with you and making it "Like it never even happened."

What You Need To Know About Lead Paint

3/9/2021 (Permalink)

Our Lead Paint Pamphlet Our Lead Paint Pamphlet That This Information Was Gathered From.

The Environmental Protection Agency (EPA) requires firms performing renovation and repair that disturb lead-based paint in pre 1978 homes, child care facilities, and schools be certified and trained by the EPA approved training providers to follow lead safe work practices.

It's the Law!*

According to EPA requirements, contractors must use lead safe work practices and follow these three simple procedures:

  • Contain the work area
  • Minimize dust
  • Clean up thoroughly

SERVPRO of Orangeburg is aware of the guidelines involving lead paint and will take the necessary precautions according to state laws. Our staff has been certified and trained to follow lead safe work practices while performing renovation projects in your area.

Does Your Property Contain Lead?

Older homes, child care facilities, schools, and other buildings are more likely to contain lead based paint.

Percentage of homes likely to contain lead:

  • Built between 1960-1978 = 24%
  • Built between 1940-1960 = 69%
  • Built before 1940 = 87%

What You Can Do to Protect Your Family From Lead Based Paint

  • If you rent, notify your land lord of any peeling or chipping paint.
  • Clean up paint chips immediately.
  • Regularly clean floors, window sills, and other surfaces. Use a mop, sponge, or cloth with warm water and a general all purpose cleaner.
  • Thoroughly rinse sponges and mops after cleaning dirty areas.
  •  Wash hands, bottles, pacifiers, and toys often.
  • Keep children from chewing on painted areas.
  • Clean or remove shoes before entering your home to avoid tracking in lead from soil.

*for more information on lead paint, visit the EPA's website @ www.epa/pubs/leadinfo.htm.

We Are #1 In Our Field.

2/19/2021 (Permalink)

We Are SERVPRO. We Are SERVPRO.

SERVPRO has been ranked #1 in our category by Entrepreneur Magazine in the franchise 500 ranking as well as #10 overall. With over 1,700 franchises nationwide, it is no wonder our customers love how fast and reliable we are. Since our expandable family is growing, it is no surprise we can handle any size disaster. We are a national brand but most importantly a local business, we live and work in the Orangeburg area, which makes us the best of both worlds. SERVPRO of Orangeburg is proud members of the Orangeburg Chamber of Commerce as well as participating with DORA; we love being active in the community and being involved with our community.

If you are interested in learning more or are in need of mitigation, give us a call today. (803)536-1285.

Giving Back

12/18/2020 (Permalink)

Before the Pack-Out This is a picture of our trucks outside of this faith based non profit organization before the pack out started.

Initially SERVPRO of Orangeburg was contacted by a local homeless shelter that was looking to reopen after being closed for a while, to help with excessive mold. It turned out to be a bigger job than was originally expected, which of course means it was more expensive than this faith based not for profit organization could handle. After reaching out to the community they were able to get some volunteers together to perform the pack-out portion of the mitigation. We at SERVPRO of Orangeburg also volunteered our time and man power to help with the pack out at no cost to the organization. We wanted to help the community and build positive relationships with other businesses around us. After the volunteer portion was complete, we were able to complete the mold mitigation as planned. Now this shelter is back open and in business, helping those in need in the Orangeburg community. We always enjoy helping out in situations like this and love seeing Orangeburg's revitalization and regrowth. 

10 Tips to Winterize Your Home

12/16/2020 (Permalink)

Low temperatures and freezing water can wreck havoc on your house. In fact, insurance agents state that winter weather causes billions in insured losses annually; it doesn't have to. 

Water damage linked to frozen and burst pipes accounts for a large portion of these claims. During winter months it is recommended that you keep your home at 65 degrees or higher and know where your water cut off valve is located so you can quickly turn off your water in case of emergency. 

These tips are helpful but there is still money to be saved and other issues avoided by addressing problem areas in and around your home.

  1.  Insulate all Pipes
  2.  Insulate Your Attic or Crawl Space
  3.  Service Your Furnace and Chimney
  4.  Swap for Storm Windows
  5.  Repair Loose Roofing Shingles
  6.  Clean and Inspect Gutters
  7.  Repair patios and pavers.
  8.  Look for Dying or Weak Tree Limbs
  9.  Secure Outdoor Water Sources
  10.  Mark Garden Beds, Paths, and Driveways

Follow these tips to help prevent major damages to your home, but remember we are here for you 24/7 in case of emergencies and can make it "Like it never even happened."

Reference: https://www.consumerreports.org/home-maintenance-repairs/get-your-house-ready-for-winter/ by Paul Hope.

New Equipment: Titan Hydroxyl Generator

12/14/2020 (Permalink)

Titan Hydroxyl Generator A local medical office has been using a Titan since the beginning of the pandemic, and has had no positive tests in their office.

We, here at SERVPRO of Orangeburg, are pleased to announce the Titan Hydroxyl Generator 780 is now in our equipment inventory. The titan offers the following:

  • 40,000 Cubic Foot Capacity
  • 5,000 CFM Air Movement
  • 82% Efficient Washable Filter
  • NASA Technology

The Titan Hydroxyl Generator Deodorizes and decontaminates with no added chemicals. The Titan safely removes odors, kills germs and cleans the air. International Ozone Technologies Group, Inc along with many of its dealers have tested Titan on many odors including but not limited to:

  • cigarette smoke
  • dead body odor
  • urine odor
  • garbage odor 
  • airborne VOC's

Whenever odors are present, germs are in the air, or you want to clean and purify the air, the Titan Photocatalytic Hydroxyl Generator is your answer. UVA rays emitted from a TiO2 photocatalytic lamp pass through the anatase -coated reactor sleeve, forming electron hole pairs that react with H2O and O2 in the air. These form hydroxyl radicals that, when dispersed by a fan, decompose organic and inorganic gases and air pollutants into carbon dioxide and water. 

Titan is safe to use at any time with or without people or animals in the treatment area, so you can continue business as usual while the Titan is in use. 

Call us at SERVPRO of Orangeburg today to see if the Titan or any of our other machines might help your home or business. (803) 536-1285.

reference: hydroxyl generator 780 operations manual and SERVPRONET

Top of the line equipment.

12/10/2020 (Permalink)

When a fire or mold happens, we have the equipment to clean even the smallest of knick knacs. This is the DK SONIC a mechanical ultrasonic cleaner. 

Ultrasonic cleaning is based on the cavitation effect caused by high frequency ultrasonic wave vibration signal in the fluid. Microscopic bubbles are formed, and then implode violently causing the cavitation which create an intense scrubbing action on the surface of the item being cleaned. The bubbles are small enough to penetrate microscopic crevices, cleaning them thoroughly and consistently. 

This machine can be used to clean a wide variety of instruments and mechanical parts including, but not limited to: jewelry, watch straps, car/motorcycle parts, toothbrushes and dentures, printer heads, horse bits/stirrups, tattoo needles, and guns/gun components.

Remember, SERVPRO makes it "Like it never even happened," and tools like this are a part of how we accomplish that. 

We are Cleaning Experts

3/18/2020 (Permalink)

Here to Help Here to Help

SERVPRO of Orangeburg is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today - SERVPRO of Orangeburg, 803-536-1285

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Orangeburg’s Employee Spotlight for the Spring-Cleaning Season.

5/7/2019 (Permalink)

Carpet Crew Chief: Max Jervey

SERVPRO of Orangeburg’s Employee Spotlight for the Spring-Cleaning Season.

Max Jervey has made a name for himself here at SERVPRO of Orangeburg. With 20 years of service on the job, his experience is second to none. Max, being a native of Orangeburg, has lived through many changes at SERVPRO of Orangeburg. In August of 2016, Max started working under his fourth SERVPRO owner and has proven to be a very valuable asset. He takes great pride in his work and has many customer relationships that he has built throughout his many years of service. Max also enjoys participating in our local community activities here in Orangeburg. Our carpet crew under Max’s leadership can handle any sort of job or type of cleaning needed from carpet to upholstery, and of course rug cleaning. We all strive as small businesses to get and keep the most knowledgeable people on staff and Max embodies the commitment it takes to do the job!