Why SERVPRO is a Better Restoration System

12/21/2021 (Permalink)

Emergency Response

Mitigation requires quick action, the faster a SERVPRO Franchise Professional can arrive on-site to perform water and smoke cleanup, the better the results. SERVPRO follows the 1-4-8 service response guidelines;

• 1) Within one hour from notice of loss a SERVPRO Franchise Professional will make contact to arrange services.
• 4) Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
• 8) Within eight hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster or customer.

With the 1-4-8 method, SERVPRO is able to provide faster services while also being able to perform high quality work. No more waiting days for a response from a contractor when every hour counts. SERVPRO of Orangeburg is dedicated to providing 24-hour emergency service, 365 days a year.